Welcome to the Friary Surgery
When visiting the practice please bring a face covering with you, this does not need to be a surgical face mask, a scarf or home made face covering will be ideal - thank you.
If you or someone you live with does not have symptoms of Coronavirus and you think you need advice from a GP for a health concern please either click the link below for an online consultation or telephone the practice - do not come to the Friary Surgery. If a face to face appointment is needed you will be advised on this.
Order repeat prescriptions in your usual quanities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines. Order your usual prescription online or use the NHS app. Do not come to the practice to order, only phone them in if you cannot order online or by the app. You can find out about ordering prescriptions on line at www.nhs.uk
If you have a prescription to collect and you are 70 or over, have a long term health condition or are pregnant you should arrange collection by a relative or friend if all possible. Please ask any relative or friend delivering your medicines to make sure they see you pick up the bag. For everyone else, if you are coming to the practice dispensary or local pharmacy in person follow social distancing rules and the rules put in place by the practice or pharmacy to protect you and the staff. Pharmacies may have altered opening times to manage their workload. Sales of some medicines may be restricted in quanity by pharmacies to ensure that there is enough for everyone.
Please do not come to the Surgery - telephone first
For further information:
Please note due to the Coronavirus online booking of appointments has been suspended, please telephone 01748 822306 to make your appointment, please do not try to make an appointment if you are suffering from cough, fever, or shortness of breath, please stay indoors and telephone 111
NHS Volunteer Responders please click on the link for further information - Volunteer Responders
Use our Online Consultation System
With Covd-19 meaning we can only see patients in the surgery if absolutely necessary, we'd urge you to use Engage Consult, our online consultation system to tell us about your problem and request medical advice - or ask an admin question - we will normally respond before the end of our working day (Monday to Friday). After that, we'll respond on our next usual working day.
Click on the link to register or log-in Online Consultations
Stay Home and Stay Well - For an updated list of companies delivering etc please see below:
Many local companies are now delivering to keep you safe
For updated details of home deliveries and Age UK volunteers support, visit Richmond Town Hall, phone 07394 907924 or visit covidsos.co.uk
Please print and share with those in isolation
Better Access – More routine primary care appointments
More routine primary care appointments have been made available to people living in our region. Patients registered at GP practices in Hambleton, Richmondshire and Whitby can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays and Sundays. This is not a walk-in service – please speak to a receptionist to book your appointment.
Online Patient Access
We now offer the ability to book/cancel GP appointments, order repeat prescription and view certain areas or your medical record online. Please ask at reception to register for this service. If you are already registered click here to access to Emis Patient Access
Please note that you should only order medication that is clearly printed as a repeat item on the tear off slip opposite your prescription otherwise there maybe a delay in processing. Find out more
You need to be registered to book/cancel appointments, order repeat prescriptions or view your medical record online. If you are not already registered then please contact the surgery.
Or try the:
NHS App - this is new and a secure way to access a range of NHS services on your smartphone or tablet
You do not need anything from the practice in order to register, the app will take you through the whole process.
Use the NHS App to:
- Check your symptoms
- Find out what to do when you need help urgently
- Book and manage appointments at your GP surgery
- Order repeat prescriptions
- Securely view your GP medical record
- Register to be an organ donor
- Choose how the NHS uses your data.
- Register to be an organ donor
Find out more here: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
Sepsis - is a rare but serious complication of an infection:
If your child has any of the following symptoms please contact the practice for advice or call 111
- Looks mottled
- Is very lethargic or difficult to wake
- Feels abnormally cold to touch
- Is breathing very fast
- Has a rash that does not fade when pressed
- Has a fit or convulsion
Acting quickly could save your child's life. For further information click here: NHS Sepsis
Measles - Unsure as to whether your child has had two MMR vaccines? - please check with a member of the practice team.
The NHS offers a cervical screening programme to all women from the age of 25. During cervical screening (previously known as a "smear test"), a small sample of cells is taken from the cervix and checked under a microscope for abnormalities.
See what Michelle Keegan says about having her first smear test here:
Are you a carer? - Please let reception or a clinician know.
(Site updated 09/07/2020)