From 1st April 2018 we will no longer take prescription requests over the telephone.
You will be able to order your prescription by:
Using the online service (please ask at reception for details)
Handing your repeat slip into reception or the dispensary
Taking your repeat slip to your local pharmacy
Flu and Shingles vaccines are available now please check with reception to see if you are eligible.
MB ChB, MRCGP registered 2000, Liverpool, GMC Registration: 4736325
BSc, MBBS, DRCOG registered 1988, London, GMC Registration: 3299908
MBBS MSc MRCGP registered 2014 Newcastle. GMC registration: 7434545
MBBS DRCOG registered 1985, London. GMC registration: 2983400
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
BSc(hons), En/(G), RGN, Dip FP, CC, BS, Cert Asthma Mgmt, Dip COPD
RN (Adult), RN (Child), MA, BA (Hons), Cert Asthma Mgmt, FP Cert, PG Dip in diabetes, Independent Prescriber
RN1 (2003), Certificate H.Ed Nursing Studies General (2003), RN2 (1995) Passionate interest in wound care and leg ulcers
Diana provides a phlebotomy clinic every Wednesday and Thursday morning. She has also recently attended training on wound care and vaccinations.
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Both Irene and Rebecca will help with any information you need regarding your referral process. They can also assist you when dealing with reports for insurance companies, licences for firearms and any other administrative help you may require.
Dispensary Manager, Buttercups NVQ Level 3 Pharmacy Service Skills QCF
Buttercups NVQ2 Pharmacy Services
Our dispensary may be small compared to the high street pharmacies but our team will do everything possible to make sure you receive the best possible service they can provide. Our team are very knowledgeable and efficient and will make your experience in the practice as easy as they possibly can.
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