From 1st April 2018 we will no longer take prescription requests over the telephone.
You will be able to order your prescription by:
Using the online service (please ask at reception for details)
Handing your repeat slip into reception or the dispensary
Taking your repeat slip to your local pharmacy
Flu and Shingles vaccines are available now please check with reception to see if you are eligible.
Repeat prescriptions may be requested either online, in person or by post enclosing a stamped addressed envelope.
You can order your repeat prescription directly using Emis Patient Access . please ask at reception for your online log in details, you can also use this service to make appointments to see your doctor and to view some of your medical record.
You should allow 72 hours processing time and make allowances for weekends and public holidays.
Boots, Day Lewis Pharmacy and Tesco (Catterick Garrison) offer a prescription collection service, please visit your preferred pharmacy for details.
Please ensure you order enough medication to take with you when going on holiday - the practice cannot fax or post prescriptions to your holiday destination, if you run out of medication or forget to take medication with you whilst travelling you would need to register as an immediately necessary patient at a surgery close to where you are staying.
This is a dispensing practice, and if you live outside the town boundary of Richmond, you can obtain your medicines from the surgery. We can also dispense medicines to temporary residents and overseas visitors. All wound care and incontinence products may be ordered through the dispensary by all practice patients, as may private prescriptions. Please ask at the dispensary for further details.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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